Support
A direct line to the people building Askuria
Every request is handled by the product and engineering team itself — no middleman, no script to follow.
A question, a blocker
Write to us, we respond
Product, deployment, billing — one email, a personal reply usually within 2 business days.
Enterprise clients
A named contact, a written SLA
Organizations in deployment get a named point of contact and response times set in the contract.
Security
Found a flaw? We want to know before anyone else does.
tech@askuria.com
Describe the issue and how to reproduce it. We acknowledge receipt within 48 hours, and commit to not pursuing good-faith researchers who follow coordinated disclosure.
Documentation
Complete technical documentation, handed over at each deployment
It's shared directly with clients and partners as integration progresses, to stay aligned with their environment. Write to us for access.